Companies that have stepped in to take over Greyhound Canada's services in Western Canada and northern Ontario say they still face a rough road ahead. The bus companies have even conceded that the level of service they are providing doesn't come close to matching what Greyhound had offered. Bus operators report strong competition on profitable routes with good ridership, while remote routes with lower numbers usually aren't served at all. Remote routes also get less frequent or less reliable service which often includes smaller vehicles or ones that don't accommodate disabled passengers. Since Greyhound shutdown last October, it has become more difficult or impossible for passengers to find connecting bus routes. In Edmonton, president Sunny Balwaria of Cold Shot bus services says his business is growing slowly, but he's not in a position to meet passenger requests for expansion. Cold Shot had partnered with Greyhound to operate four routes in northern Alberta. When Greyhound left, it decided to expand into more empty Greyhound routes with a lower cost option using smaller 20-passenger buses. However, Balwaria, says competition is fierce and that there are now three companies offering services for a route previously served only by Greyhound.