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Placeline/People

City Ottawa

State Province Ontario

Country Canada

Canada Revenue Agency call centres gave too many taxpayers bad advice, auditor general says

Auditor General Karen Hogan found the Canada Revenue Agency's contact centres provided only a small percentage of callers with quality tax help. Wayne Long, secretary of state for the Canada Revenue Agency and financial institutions, says he expects solutions from agency commissioner Bob Hamilton. (Oct. 21, 2025)

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Unique identifier: CP175190462

Legacy Identifier: n_AG-Reports-CRA20251021T1745

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Create Date: 10/21/2025 5:45:00 PM

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